Refund and Cancellation Policy

At WebsiteMaker.top, we are committed to providing high-quality digital services tailored to your needs. We understand that sometimes circumstances may require you to cancel an order or request a refund. This policy is designed to provide you with clear guidance on these matters.

1. Cancellation Policy

No Cancellation After Order Confirmation:

Once your order is confirmed and payment is received, we begin working on your project immediately. At this stage, cancellations are not permitted as our services are personalized and custom-built.

Cancellation Before Payment:

If you have not made any payment yet, you may cancel your order without any penalty. To do so, please notify us immediately via email at info@websitemaker.top.

Partial Cancellation:

If you wish to cancel a specific service or feature that has not yet been delivered, you may request cancellation. We will review your case and provide a refund or adjustment where applicable.

How to Request Cancellation:

To request cancellation, please send an email with your order details to info@websitemaker.top. We will process your request within 3-5 business days.

2. Refund Policy

Nature of Digital Services:

Our services are digital and customized; therefore, once the work has begun or has been delivered, refunds are generally not provided.

Refund Eligibility:

Refunds will only be considered in the following cases:

We fail to deliver the service within the agreed deadline, and the delay is due to our fault.

If there is a technical issue from our side that we cannot resolve within 7 business days.

Refund Request Process:

To request a refund, please email us at info@websitemaker.top with: